Returns & Exchanges
At Something Went Wrong, we believe perfection is overrated, but your satisfaction isn't. If your order didn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn apparel.
Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, we will email you a prepaid shipping label to print and attach to your original packaging.
Drop Off Package
Take your package to any authorized carrier location; make sure the items are securely packed to prevent damage during transit.
Receive Your Refund
After our warehouse team inspects the returned items, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing